The remote Training & Development Senior Manager serves as the senior operational leader for training delivery across internal sites and subcontractor locations. This role leads Regional Training Managers, the Subcontractor Training Manager, and the Training Manager for Reporting & Scheduling, with accountability for consistent execution of training delivery, staffing, performance oversight, and operational compliance. As a key leader in the redesigned Training organization, this role partners closely with the Senior Manager of Training Operations (Content) and the Senior Manager of Trainer Development & Projects to ensure alignment across content accuracy, trainer capability, and operational execution.
Essential Duties and Responsibilities:
- Drive the enhancement and innovation of learning programs to align with strategic business priorities and industry trends.
- Collaborate with the leadership team, business leaders, and stakeholders to align solutions, processes, and systems with strategic organization objectives and priorities.
- Apply instructional adult learning principles to design high-quality training products with appropriate delivery methods.
- Work closely with subject matter experts to identify and develop relevant training content.
- Conduct ongoing maintenance and enhancement of learning programs, including program administration and effective communication strategies.
- Develop and oversee reporting, metrics, and evaluation processes to measure the impact of critical programs on organizational goals.
- Foster consistency across training organizations within Maximus by collaborating with field training leaders, sharing best practices, and implementing process improvements.
- Supervise assigned staff, ensuring timely completion of tasks according to established procedures.
Maximus employees who have completed at least six months in their current position are eligible to apply for a posted position, and any exceptions to the six-month minimum are handled on a case-by-case basis by that specific project.
The six-month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.
This position requires you to be located within 100 miles of an existing Maximus CCO site:
- Brownsville, TX
- Chester, VA
- El Paso, TX
- Hattiesburg, MS
- Lawrence, KS
- Phoenix, AZ
- Riverview / NetPark , FL
- Winchester, KY
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Additional training or education in the area of specialization may be preferred.
- Stay current on industry trends related to training and adult learning methodologies.
-Demonstrated experience leading multi site training teams, including both direct and indirect reports.
-Proven ability to manage performance, compliance, and operational readiness at scale.
-Excellent communication, leadership presence, and stakeholder management skills.
-Familiarity with training operations systems, LMS platforms, and reporting tools.
-Experience supporting or developing proprietary training programs (e.g., compliance, leadership, supervisory development).
This position is fully remote and will require a home office.
Home office requirements:
- Reliable high-speed internet service?
- Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity??
- Minimum 5 Mpbs upload speeds
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at applicantaccom@maximus.com.
